FAQs
Welcome to Wags and Whiskers Pet Resort we hope you are able to find answers to your questions here. If not, please feel to reach out to us.
Does my dog or cat have to be spayed or neutered?
This is a 2 part answer. First NO, they do not have to be altered to board overnight. Every pet must have all their vaccines current and need to be older than 16 weeks.
Second part: If your pet goes into heat they can not stay with us.
If your adult dog wants to attend day camp they must be altered. Puppies can wait until they are 9 months or their first heat or testicles have descended. Once this has happened then we require them to be spayed or neutered.
Can I do my vaccines at home?
No, we do not accept DIY vaccines. There are many reasons as to why we do not accept home or kennel given vaccines. The most important reason is to make sure your pet has received the most up to date vaccines and that it has been stored and administered properly. This is for the health and safety of all the pets in our facility.
Can my puppy go to camp?
YES, puppies under the age of 9 months can attend camp. They have to have completed all their vaccines. Once they go into heat or their testicles descend, they can not attend camp until they have been spayed or neutered.
Can we bring Toys and Bedding?
We suppy beds and blankets for all pets that are staying over night. If your pet needs to have a special blanket or t-shirt from home for comfort, please bring it with them, make sure it is labeled. All beds need to stay at home. We only have small washers and they can't be easily cleaned. If you have a special medical reason for the bed, please be sure to call and discuss this with us. 1 or 2 Toys is acceptable
What is an Evalulation?
Evaluations are for dogs who will be attending our day camp open play environment. There is a one time fee of $40 for the evaluation, it takes approximately 3-5 hours depending on the pet. We are watching for sniffing, going potty, drinking water, play style, any aggressive behavior, how they socialize with multiple pets and how they interact with our staff. All of these things help us to understand a little about your dog and how they will fit into our current group of dogs.
What is the latest time I can drop my pet off for boarding?
Pets need to be checked in at least 1 hour prior to close of business.
Monday-Friday check in time is 5pm
Saturday & Sunday check in time is 4pm
Do I have to book a reservation for my pet?
YES YES YES. You can set up your customer portal online or give us a call. If you want to board your pet on the weekends we recommend at least 2 weeks or more to secure your space. Doggie and Puppy camp Evaluations MUST have a reservation. During spring break and holiday season we recommend making your reservation at least 1 month in advance.
Some dates do require a non refundable deposit.
