ABOUT US

Wags and Whiskers Pet Resort (formerly Canyon Pet Resort) has been at this location since 1998. We were customers at the facility and had boarded our pets a few times and witnessed the stress our pets experienced while boarding. This is the story of how the Wags and Whiskers Pet Resort you see today began. 


In the summer of 2012, wanting to escape the Phoenix heat, we sold our restoration business and purchased the boarding facility. We wanted to create a boarding facility that would be less stressful, safer, and more fun and inviting for the pets as well as more appealing for the owners. The facility needed a lot of TLC. Many of the upgrades were designed with the thought of our own pets in mind. Almost immediately, we remodeled the lobby, the play yards, the suites, and the dens (kennels) and restructured the cat room. We created a kitchen and laundry area for the staff to prepare meals for the pets and keep the beds and blankets clean, sanitized and organized. We also added a break room for the staff to have their meals and breaks. Other upgrades included adding TV's and DVR players to play soft music and comforting videos throughout the boarding facility. This helps to ease any anxiety or stress the pets may have. The most challenging upgrade was the computers, phones and credit cards.

Owners

The facility prior to us was not only cash only, but paper and pencil recorded. No record keeping of vaccines or client information. Searching for reliable affordable software was a challenge, after a few trials and errors, we found software that allows us to keep great records, information and one that allows us to communicate with our clients, vets and staff. Next, we upgraded the den, suites, cat room and indoor play yards, and added AC and heating, allowing us to keep a temperature-controlled environment. Probably the biggest change we made was to the Doggie Day Camp yards. We created 3 full sized yards to accommodate different sizes and play styles of the dogs attending our camp.


All 3 yards have an indoor and outdoor play area with artificial grass and nice playground equipment, for running, jumping, and exercising. In addition, each inside camp now includes heat for the winter months and cooling for the summer months. Over the years we have attended many seminars and classes to expand our knowledge of pet care.  Steve and I, as well as our managers are CPR certified, medication and vaccine certified, and we have received a 100% satisfaction from Coconino County on our safety and cleanliness inspections every year since acquiring Wags and Whiskers Pet Resort


We have continually expanded and upgraded our facility over the years. In 2021, we added a beautiful grooming salon with state-of-the-art equipment and a very talented groomer. This upgrade was part of the new expansion to include our lobby with a waiting area, offices, and a larger area for little dogs. Wags and Whiskers Pet Resort has gone from 4000 square feet to a total of 7500 square foot of indoor space for all the pets, staff, and customers to enjoy. 


We love what we do and would love for you to share your pets with us.


Thank you for considering Wags and Whiskers Pet Resort for your boarding, day camp and grooming needs.


Steve & Karen

Gypsy, Dallas, Tullip and Sasha

Owners

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